Salam alaykoum wa rahmatoullah wa barakatouh,
Dear Zam Zam travels team,
As requested, here is my feedback of the journey with your services.
Allah blessed us being those who could perform Hajj this year and thanks to Him, you were a cause which brang me there, so thank you for that. May Allah reward you if you were sincere. I appreciated the friendliness of my brother Shariff who tried to make his best to help us to enjoy the most of our journey. I was very pleased with the services (food, staff assistance...) provided at Aziziyah and Mina. You booked also for us high quality hotels very close to harams (Mecca and Madhina) which was very convenient for 'ibadah.
As I was alone (no wife, parents, children...), young, fitted, very motivated I have not much negative points to mention as I moved myself quite often and did not follow the group because of elderies, childrens, ladies.... I am aware of the difficulties of organising and dealing with such a big event, but with the help of Allah and some efforts in future will make it easy inshaAllah.
I would like to thank Allah for taking me to His holy places and I will make dou'a for you inshaAllah.