I pray that Allah swt is keeping you and your families in good health. Ameen.
Here is the experience and feedback that myself and my wife would like to make:
Experience of Hajj 2018:
We travelled on the 4 weeks early shifting packages flying out on the 27th of July.
Alhamdulillah I am glad to say that myself and my wife had an amazing experience this year at Hajj with Zam Zam travels and having Abul Hassan as our group leader made our journey that extra special.
The hotels we stayed in both Medina and Meccah where excellent very clean, room service was very good and staff very friendly. Both hotels where very close to the Harem only issue was the cues for the lifts but that is expected during such a busy time.
Me and my wife have to say that Alhamdulillah you delivered on everything that you promised. Being our 1st time as we both had not done umrah before we needed someone who was able to guide us every step of the way. Sharif who dealt with us initially told us what to expect from the beginning he was very honest and straight up which we really appreciated. Even though we booked a 5* package the days of Hajj will be standard as this is for everyone. Having said that what Sharif promised us with our stays in both Mekkah and Madinah they definetely delivered.
The Ziyarats in Mekkah and Medina with the guidance of Abul Hassan was an amazing experience. As Abul Hassan was our group leader he definitely made our experience that extra bit special and was always around for any help and advice. He went that extra mile. I have to say that Abul Hassan definetely made our experience special May Allah swt reward him for his efforts. Ameen as he had to deal with many issues and Alhamdulillah he always remained professional and loving. Abul Hassan definetely deserves a lot of credit for our experience from his reminders and Ziyarats he always gave it 100%.
Thank you all for such an amazing experience. May Allah swt reward you all for your efforts. Ameen.
JazakAllah khairan for everything,
From Saliqur Rahman and Family.